German Speaking Client Representative - Remote

Overview

Patrique Mercier Recruitment PT is thrilled to announce an opening for a German Speaking Client Representative in a remote position based in Greece! Our mission is to connect talented professionals with rewarding job opportunities while delivering outstanding support to our clients. In this role, you will use your German language skills to assist our German-speaking clients, providing them with top-notch customer service. If you are enthusiastic about building relationships and thrive in a fast-paced, remote work environment, we encourage you to apply!

In Short

• Deliver exceptional customer support to German-speaking clients through various channels including phone, email, and chat.
• Quickly address client inquiries and resolve issues to maximize customer satisfaction.
• Collaborate with team members to share insights and best practices for improved service quality.
• Accurately document all client interactions in our CRM system to ensure effective follow-up.
• Assist clients in understanding our services and support them throughout the onboarding process.
• Identify client needs and provide tailored solutions to enhance their experiences.
• Engage in ongoing training and development to remain well-informed about our products and customer service techniques.

Requirements

• Fluency in German is required.
• Strong communication skills.
• Experience in customer service is preferred.
• Ability to work in a fast-paced environment.
• Familiarity with CRM systems.
• Problem-solving skills.
• Team collaboration skills.

Benefits

• Work remotely from Greece.
• Opportunity for professional development.
• Supportive team environment.
• Flexible working hours.