German Speaking Client Support Representative - Remote

Overview

An exciting opportunity for a German Speaking Client Support Representative, available as a remote position based in Greece, focusing on delivering exceptional support to German-speaking clients.

In Short

• Provide outstanding customer support to German-speaking clients through various communication channels.
• Effectively address and resolve client inquiries to ensure maximum satisfaction.
• Collaborate with team members to improve service delivery.
• Document all client interactions accurately in our CRM system.
• Assist clients during the onboarding process.
• Identify the needs of clients and offer tailored solutions.
• Engage in ongoing training to keep up-to-date with product information.

Requirements

• Fluency in German.
• Strong communication skills.
• Experience in customer support is a plus.
• Ability to work collaboratively in a team.
• Familiarity with CRM systems.

Benefits

• Work remotely from Greece.
• Be part of a vibrant team.
• Opportunities for ongoing training.
• Engage with a diverse client base.