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Italian Speaking Client Representative - Remote

Posted 2 weeks ago

Overview

An exciting opportunity for an Italian Speaking Client Representative in a fully remote position based in Greece, focusing on providing exceptional customer service to Italian-speaking clients.

In Short

  • Provide excellent customer support to Italian-speaking clients through various channels such as phone, email, and chat.
  • Address client inquiries and resolve issues promptly to improve customer satisfaction.
  • Collaborate with team members to share best practices and enhance service delivery.
  • Accurately document all client interactions in our CRM system for effective follow-up.
  • Assist clients in navigating our services and support them during their onboarding process.
  • Identify client needs and provide tailored solutions to enhance their overall experience.
  • Engage in ongoing training sessions to remain informed about our products and customer support strategies.

Requirements

  • Fluency in Italian is required.
  • Strong communication skills.
  • Experience in customer service is preferred.
  • Ability to work independently in a remote environment.
  • Familiarity with CRM systems is a plus.

Benefits

  • Work from home flexibility.
  • Dynamic work environment.
  • Ongoing training and development opportunities.
  • Supportive team culture.

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