Italian Speaking Client Representative - Remote

Overview

An exciting opportunity for an Italian Speaking Client Representative in a fully remote position based in Greece, focusing on providing exceptional customer service to Italian-speaking clients.

In Short

• Provide excellent customer support to Italian-speaking clients through various channels such as phone, email, and chat.
• Address client inquiries and resolve issues promptly to improve customer satisfaction.
• Collaborate with team members to share best practices and enhance service delivery.
• Accurately document all client interactions in our CRM system for effective follow-up.
• Assist clients in navigating our services and support them during their onboarding process.
• Identify client needs and provide tailored solutions to enhance their overall experience.
• Engage in ongoing training sessions to remain informed about our products and customer support strategies.

Requirements

• Fluency in Italian is required.
• Strong communication skills.
• Experience in customer service is preferred.
• Ability to work independently in a remote environment.
• Familiarity with CRM systems is a plus.

Benefits

• Work from home flexibility.
• Dynamic work environment.
• Ongoing training and development opportunities.
• Supportive team culture.