Italian Speaking Customer Representative - Remote

Overview

Patrique Mercier Recruitment JP is seeking an enthusiastic Italian Speaking Customer Representative to join our team in Athens, Greece! If you possess excellent communication skills in Italian and have a passion for customer service, we'd love to hear from you!

In Short

• Communicate with customers in Italian via phone, email, and live chat to address inquiries and issues.
• Offer accurate information regarding our products and services to enhance the customer experience.
• Resolve customer concerns promptly and professionally, striving for a first-contact resolution.
• Maintain clear and comprehensive records of customer interactions in our CRM system.
• Collaborate with team members to identify and implement improvements in service delivery.
• Participate in training and development opportunities to stay informed about products and best practices.

Requirements

• Excellent communication skills in Italian.
• Passion for customer service.
• Ability to resolve issues effectively.
• Experience with CRM systems is a plus.
• Team player with a collaborative mindset.

Benefits

• Work in a vibrant and multicultural team.
• Opportunities for training and development.
• Impact on customer satisfaction.