French Speaking Customer Support Representative - Banking Sector - Remote

Overview

This role involves providing excellent customer support to French-speaking clients in the banking sector, performed remotely from Greece.

In Short

• Deliver high-quality customer support to French-speaking clients through phone, email, and chat.
• Assist customers with inquiries regarding banking products, account issues, and transaction processes.
• Resolve customer concerns and complaints swiftly and professionally, ensuring satisfaction.
• Document all customer interactions accurately to track feedback and improve services.
• Collaborate with banking professionals and internal teams to provide effective solutions.
• Stay up-to-date on banking regulations, products, and services to provide informed support.
• Contribute to a team-oriented environment by sharing knowledge and best practices.

Requirements

• Fluency in French is required.
• Background in banking or finance is preferred.
• Strong communication skills.
• Ability to resolve customer issues effectively.
• Experience in customer service roles.

Benefits

• Work remotely from Greece.
• Opportunity to work in the banking sector.
• Supportive team environment.
• Career growth opportunities.