Dutch Speaking Messaging Platform Support Specialist - Remote

Overview

Patrique Mercier Recruitment is thrilled to announce an opening for a Dutch Speaking Messaging Platform Support Specialist to join our team in Athens, with the added benefit of remote work flexibility within Greece. In this dynamic role, you will play a key role in supporting our clients who use advanced messaging platforms, ensuring they receive swift and effective solutions to their inquiries and technical issues. Your fluency in both Dutch and English will be crucial in assisting users and enhancing their overall experience. If you are passionate about customer service and technology, and are looking for an opportunity to grow your career, we encourage you to apply!

In Short

• Provide high-quality support to users of messaging platforms.
• Resolve questions and technical challenges effectively.
• Diagnose technical issues and collaborate with development teams.
• Maintain detailed documentation of support interactions.
• Generate performance reports to track service quality.
• Assist in onboarding new clients.
• Gather user feedback and suggest improvements.
• Ensure high customer satisfaction through effective communication.

Requirements

• Fluency in Dutch and English.
• Experience in customer support or technical support.
• Strong problem-solving skills.
• Ability to work collaboratively with cross-functional teams.
• Excellent communication skills.

Benefits

• Remote work flexibility within Greece.
• Opportunity for career growth.
• Dynamic work environment.