Spanish Speaking Customer Service Representative - Remote

Overview

Patrique Mercier Recruitment is a top recruitment agency dedicated to matching skilled individuals with exceptional career opportunities. We are currently seeking a Spanish Speaking Customer Service representative for the Car Rental Department. This position is ideal for those who have a passion for customer service and a love for the automotive industry. As a key member of our car rental team, you will assist Spanish-speaking customers with reservations, inquiries, and any issues they may encounter. Your role will be essential in ensuring a smooth and efficient car rental experience for our clients. If you are a proactive and friendly professional ready to support our customers, we encourage you to apply!

In Short

• Provide exceptional customer service to Spanish-speaking clients via phone, email, and chat.
• Assist customers with car rental reservations, including changes and cancellations.
• Address and resolve customer complaints professionally and effectively.
• Offer support and guidance on car rental policies, procedures, and services.
• Document all customer interactions and maintain accurate records in the system.
• Collaborate with team members to improve customer service and operational efficiencies.

Requirements

• Fluency in Spanish is required.
• Strong communication skills.
• Experience in customer service is preferred.
• Ability to work in a fast-paced environment.
• Proficiency in using customer service software.

Benefits

• Competitive salary.
• Flexible working hours.
• Opportunity for career growth.
• Supportive team environment.