Spanish Speaking Customer Service Representative - Remote

Overview

Patrique Mercier Recruitment is dedicated to connecting talented individuals with exciting career opportunities across Greece. We are currently looking for a Spanish Speaking Customer Service representative for an Online Streaming Service Department. This position is perfect for enthusiastic individuals who are passionate about digital entertainment and providing top-notch customer support. In this role, you will assist Spanish-speaking customers with their inquiries, troubleshoot issues, and help them navigate the streaming platform, ensuring a satisfying user experience.

In Short

• Provide exceptional customer service through various channels, including phone, email, and chat in Spanish.
• Assist customers with inquiries related to their accounts, subscriptions, and platform features.
• Resolve technical issues and provide troubleshooting assistance.
• Maintain accurate documentation of customer interactions and follow up as needed.
• Collaborate with other departments to enhance the overall customer experience.
• Stay updated on new features, content, and promotions to provide timely information to customers.

Requirements

• Fluency in Spanish.
• Strong communication skills.
• Experience in customer service or technical support.
• Ability to troubleshoot technical issues.
• Passion for digital entertainment.

Benefits

• Opportunity to work in a dynamic environment.
• Engage with a passionate team.
• Gain experience in the online streaming industry.