Dutch Speaking Customer Service Representative - Remote

Overview

Patrique Mercier Recruitment is a top-tier recruitment agency specializing in matching skilled candidates with remarkable job opportunities across Greece. We are currently on the lookout for a Dutch Speaking Customer Service representative to join the Car Rental Department of a reputable company. This role is perfect for individuals with a passion for customer service and a keen interest in the car rental industry. In this position, you will assist Dutch-speaking customers with their inquiries, provide information about car rental services, and ensure a smooth booking experience. If you are enthusiastic about helping customers and thrive in a fast-paced environment, we encourage you to apply!

In Short

• Provide exceptional customer service via phone, email, and chat channels.
• Assist customers with inquiries regarding car rental services and bookings.
• Efficiently handle customer complaints and resolve issues with professionalism.
• Guide customers through the car rental process and provide necessary information.
• Document customer interactions and maintain accurate records in the system.
• Collaborate with team members to enhance the overall customer experience.

Requirements

• Fluency in Dutch is required.
• Strong communication skills.
• Ability to work in a fast-paced environment.
• Experience in customer service is a plus.
• Problem-solving skills.

Benefits

• Opportunity to work in a reputable company.
• Dynamic work environment.
• Possibility for career growth.