Slovak Speaking IT Support Specialist - Remote

Overview

An overview paragraph about the job

In Short

• Provide outstanding technical support to Slovak-speaking customers via phone, email, and chat.
• Troubleshoot and resolve a variety of hardware, software, and network issues.
• Guide clients through technical inquiries while educating them on best practices and features.
• Document all customer interactions and resolutions accurately in the support database.
• Work collaboratively with other team members to escalate complex issues as needed.
• Stay informed about the latest trends and updates in technology to enhance support services.
• Engage in continuous learning and development to sharpen your technical skills.

Requirements

• Fluency in Slovak and English.
• Strong problem-solving skills.
• Experience in IT support or a related field.
• Excellent communication skills.
• Ability to work independently and as part of a team.
• Familiarity with common software and hardware issues.
• Willingness to learn and adapt to new technologies.

Benefits

• Competitive salary.
• Opportunities for professional development.
• Flexible working hours.
• Supportive team environment.
• Access to the latest technology and tools.