Slovak Speaking Tech Support Specialist - Remote

Overview

Patrique Mercier Recruitment Nordic is thrilled to announce an opening for a Slovak Speaking Tech Support Specialist for a leading Phone Operating System. This role involves relocating to Greece, where you will provide essential support to Slovak-speaking users facing challenges with their phone operating system. As a key player in our team, your expertise will enhance customer satisfaction and ensure effective resolution of technical issues. If you are passionate about technology and have a strong desire to assist others, we invite you to apply!

In Short

• Provide exceptional technical support to Slovak-speaking customers via phone, email, and chat.
• Troubleshoot and resolve issues related to the phone operating system in a timely manner.
• Assist users in understanding and utilizing the features of the phone operating system effectively.
• Maintain accurate documentation of customer interactions and issue resolutions.
• Collaborate with technical teams to identify recurring issues and suggest improvements.
• Conduct follow-ups with customers to ensure their concerns have been thoroughly addressed.

Requirements

• Fluency in Slovak and English.
• Experience in technical support or customer service.
• Strong problem-solving skills.
• Ability to communicate technical information clearly.
• Familiarity with phone operating systems.

Benefits

• Competitive salary.
• Relocation assistance to Greece.
• Opportunity to work in a dynamic environment.
• Training and development opportunities.
• Health and wellness benefits.