Portuguese Speaking Client Support Representative - Remote

Overview

Join Patrique Mercier Recruitment JP as a Portuguese Speaking Client Support Representative and take your career to the next level in beautiful Greece! We provide a fully paid relocation package, making it easier for you to transition to this exciting opportunity in a vibrant work environment.

In Short

• Provide outstanding customer service to Portuguese-speaking clients through various channels, including phone, email, and chat.
• Address client inquiries and resolve issues promptly to ensure high levels of satisfaction.
• Develop an extensive understanding of our products and services to deliver accurate information to clients.
• Document customer interactions and resolutions in our CRM system.
• Work closely with team members to optimize service delivery and share insights from customer interactions.
• Participate in ongoing training sessions to enhance product knowledge and customer service skills.
• Support a positive team environment and contribute to meeting team objectives.

Requirements

• Fluency in Portuguese.
• Strong communication skills.
• Experience in customer service roles.
• Ability to work collaboratively in a team.
• Familiarity with CRM systems.
• Willingness to participate in training.

Benefits

• Fully paid relocation package.
• Vibrant work environment.
• Opportunities for career advancement.
• Supportive team culture.