Portuguese Speaking Client Representative - Remote

Overview

Patrique Mercier Recruitment PT is thrilled to offer the opportunity for a Portuguese Speaking Client Representative in a remote role based in Greece! We are dedicated to connecting talented individuals with rewarding career opportunities while ensuring exceptional support for our clients. In this position, you will use your Portuguese language skills to assist our Portuguese-speaking clients, providing them with top-notch customer service. If you are passionate about client relations and prefer a flexible work environment, we encourage you to apply!

In Short

• Provide outstanding customer support to Portuguese-speaking clients through various communication channels, including phone, email, and chat.
• Address client inquiries and resolve issues efficiently to enhance customer satisfaction.
• Collaborate with team members to improve service quality and share insights.
• Accurately document all client interactions in our CRM system to ensure effective follow-up.
• Assist clients in navigating our services and support them during the onboarding process.
• Identify client needs and offer tailored solutions to enhance their experience.
• Engage in ongoing training to remain updated on our products and best practices in customer support.

Requirements

• Fluency in Portuguese.
• Strong communication skills.
• Experience in customer service or client relations.
• Ability to work independently in a remote environment.
• Familiarity with CRM systems.
• Problem-solving skills.
• Willingness to learn and adapt.

Benefits

• Flexible work environment.
• Opportunity for professional growth.
• Supportive team culture.
• Training and development opportunities.