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Norwegian-Speaking Technical Support Specialist - Remote

Posted 20 weeks ago
Customer Service
Full Time
Worldwide

Overview

Join Patrique Mercier Recruitment JP as a Norwegian-Speaking Technical Support Specialist in the vibrant city of Athens, Greece! This exciting role offers you the chance to work with a major tech company while enjoying the rich culture and beautiful landscapes of Greece. You will provide high-quality technical assistance to Norwegian-speaking customers, ensuring they receive prompt and effective solutions to their inquiries. Embrace this opportunity to thrive in a collaborative team environment, where your skills and passion for technology will be valued!

In Short

  • Provide exceptional technical support to Norwegian-speaking customers through various communication channels including phone, email, and chat.
  • Troubleshoot and resolve technical issues efficiently, ensuring customer satisfaction.
  • Maintain a thorough understanding of the company’s products and services to offer accurate guidance.
  • Document and track customer interactions and technical issues within the CRM system.
  • Collaborate with colleagues to improve service delivery and customer experience.
  • Engage in continuous learning through training sessions to enhance your product knowledge.
  • Contribute insights for process improvements based on customer feedback.

Requirements

  • Fluency in Norwegian and English.
  • Strong problem-solving skills.
  • Excellent communication skills.
  • Experience in technical support or customer service.
  • Ability to work in a team environment.
  • Familiarity with CRM systems.
  • Willingness to learn and adapt.

Benefits

  • Opportunity to work with a major tech company.
  • Collaborative team environment.
  • Continuous learning and development opportunities.
  • Rich cultural experience in Greece.
Patrique Mercier Recruitment JP logo

Patrique Mercier Recruitment JP

Patrique Mercier Recruitment JP is a dynamic recruitment agency that specializes in connecting talented individuals with exceptional job opportunities. The company is committed to providing outstanding customer service and support, particularly for Czech-speaking clients. With a focus on remote work, Patrique Mercier Recruitment JP offers employees the flexibility to work from beautiful locations, such as Greece, while ensuring they have access to professional growth and development opportunities. The company values a customer-centric approach and fosters a collaborative environment where team members can share best practices and enhance service quality. Additionally, Patrique Mercier Recruitment JP is recognized as a Great Place to Work-Certified Company, offering competitive salaries, comprehensive benefits, and a supportive workplace culture.

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