Norwegian-Speaking Technical Support Specialist - Remote

Overview

Join Patrique Mercier Recruitment JP as a Norwegian-Speaking Technical Support Specialist in the vibrant city of Athens, Greece! This exciting role offers you the chance to work with a major tech company while enjoying the rich culture and beautiful landscapes of Greece. You will provide high-quality technical assistance to Norwegian-speaking customers, ensuring they receive prompt and effective solutions to their inquiries. Embrace this opportunity to thrive in a collaborative team environment, where your skills and passion for technology will be valued!

In Short

• Provide exceptional technical support to Norwegian-speaking customers through various communication channels including phone, email, and chat.
• Troubleshoot and resolve technical issues efficiently, ensuring customer satisfaction.
• Maintain a thorough understanding of the company’s products and services to offer accurate guidance.
• Document and track customer interactions and technical issues within the CRM system.
• Collaborate with colleagues to improve service delivery and customer experience.
• Engage in continuous learning through training sessions to enhance your product knowledge.
• Contribute insights for process improvements based on customer feedback.

Requirements

• Fluency in Norwegian and English.
• Strong problem-solving skills.
• Excellent communication skills.
• Experience in technical support or customer service.
• Ability to work in a team environment.
• Familiarity with CRM systems.
• Willingness to learn and adapt.

Benefits

• Opportunity to work with a major tech company.
• Collaborative team environment.
• Continuous learning and development opportunities.
• Rich cultural experience in Greece.