Nordic Speaking Customer Care and Sales Specialist - Remote

Overview

Patrique Mercier Recruitment JP is thrilled to announce an opening for a Nordic Speaking Customer Care and Sales Specialist in the vibrant city of Athens, Greece! In this crucial role, you will be the primary point of contact for our valued Nordic-speaking customers, providing exceptional support and proactive sales assistance. Your skills will help shape an unparalleled customer experience while driving sales growth. If you're eager to be part of a dynamic and multicultural team in a city full of history, we would love to hear from you!

In Short

• Deliver outstanding customer service to Nordic-speaking clients through phone, email, and chat.
• Identify customer needs and suggest tailored product solutions to enhance sales potential.
• Effectively manage order processing and respond to inquiries to ensure customer satisfaction.
• Document customer interactions and maintain accurate records in our CRM system.
• Collaborate with team members to continuously improve the customer experience and drive sales initiatives.
• Stay informed about product offerings, promotions, and industry developments to assist customers effectively.
• Participate in continuous training to enhance customer care and sales skills.

Requirements

• Fluency in Nordic languages.
• Strong communication skills.
• Experience in customer service or sales roles.
• Ability to work in a team environment.
• Familiarity with CRM systems.
• Proactive approach to problem-solving.
• Willingness to learn and adapt.

Benefits

• Opportunity to work in a multicultural environment.
• Continuous training and development.
• Dynamic work atmosphere in Athens.
• Potential for career growth.