Nordic Speaking Customer Care and Sales Specialist - Athens, Greece - Remote

Overview

Patrique Mercier Recruitment JP is thrilled to offer an exciting opportunity for a Nordic Speaking Customer Care and Sales Specialist based in Athens, Greece. In this role, you will connect with our Nordic-speaking customers, providing them with exceptional service and support while driving sales growth. Your ability to communicate fluently in a Nordic language will help build rapport with clients, ensuring their needs are met effectively. This is a fantastic chance to advance your career in a vibrant city known for its rich history and stunning landscapes. Join us and make a difference in our customer experience!

In Short

• Provide top-tier customer service to Nordic-speaking clients through phone, email, and live chat.
• Understand customer needs to suggest tailored products and services that enhance sales.
• Efficiently handle order processing and respond to customer queries.
• Maintain detailed and accurate records of customer interactions in our CRM system.
• Collaborate within the team to optimize sales strategies and improve customer satisfaction.
• Stay informed about our product offerings, promotions, and market trends to guide customers effectively.
• Engage in ongoing training to refine your skills in customer care and sales techniques.

Requirements

• Fluency in a Nordic language (such as Swedish, Danish, Norwegian, or Finnish) and English is essential.
• Strong customer service and sales-oriented mindset with a proven track record.
• Experience in customer care or sales roles is highly preferred.
• Ability to identify customer needs and provide effective solutions.
• Familiarity with CRM software and order management.
• Team player with a positive attitude and a commitment to excellence.
• A passion for delivering outstanding customer experiences in a fast-paced environment.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )