Italian Speaking Customer Care and Sales Specialist - Remote

Overview

An overview paragraph about the job

In Short

• Deliver exceptional customer service to Italian-speaking clients via phone, email, and chat.
• Identify customer needs and present appropriate products and services to drive sales.
• Manage customer orders and inquiries efficiently, ensuring timely follow-up.
• Document customer interactions and track sales activities in our CRM system.
• Collaborate with colleagues to enhance service offerings and sales strategies.
• Remain informed about product details, promotions, and competitor offerings.
• Participate in training programs to develop skills in customer service and sales.

Requirements

• Fluency in Italian and English.
• Strong communication and interpersonal skills.
• Experience in customer service or sales roles.
• Ability to work in a fast-paced environment.
• Proficiency in using CRM systems.
• Willingness to learn and adapt to new challenges.

Benefits

• Opportunity to work in a vibrant city with rich culture.
• Professional development and training programs.
• Collaborative and supportive team environment.
• Competitive salary and performance bonuses.