German Speaking Support Specialist for Social Media Instant Messaging - Remote

Overview

Patrique Mercier Recruitment JP is thrilled to offer a position for a German Speaking Support Specialist for Social Media Instant Messaging, working remotely from Greece! This role is perfect for those who have a passion for social media and excellent communication skills, allowing you to assist German-speaking users while enjoying the flexibility of remote work.

In Short

• Assist German-speaking users through instant messaging channels.
• Address inquiries and resolve issues related to social media accounts.
• Provide accurate information on social media features and policies.
• Monitor and manage conversations for customer satisfaction.
• Document customer interactions and solutions.
• Collaborate with teams to escalate complex issues.
• Stay updated on social media trends and policies.
• Contribute to the improvement of support processes.

Requirements

• Fluency in German.
• Excellent communication skills.
• Experience in customer support.
• Familiarity with social media platforms.
• Ability to work in a fast-paced environment.
• Strong problem-solving skills.

Benefits

• Flexible remote work environment.
• Opportunity to work with a dynamic team.
• Engagement with social media trends.