German Speaking Fraud Prevention Support Specialist - Remote

Overview

An overview paragraph about the job

In Short

• Analyze reports and flag suspicious activities to prevent fraud in customer transactions.
• Provide exceptional support to customers in German during their inquiries related to fraud prevention and security measures.
• Work collaboratively with internal teams to develop strategies for effective fraud detection and response.
• Keep detailed records of investigations and customer interactions in the company’s database.
• Participate in ongoing training to stay up to date with industry trends and best practices for fraud prevention.
• Actively contribute to team meetings, sharing insights and recommendations to enhance fraud prevention strategies.
• Maintain a high level of integrity and confidentiality in handling sensitive customer information.

Requirements

• Motivated individuals who are meticulous and passionate about safeguarding customer interests.
• Fluency in German is required.
• Strong analytical skills to identify fraudulent activities.
• Ability to work collaboratively in a team environment.
• Excellent communication skills.
• Experience in customer service is a plus.

Benefits

• Fully paid relocation package to Greece.
• Opportunity to work in a vibrant destination.
• Engagement in a meaningful impact in fraud prevention.
• Ongoing training and development opportunities.