German-speaking Customer Support - Remote

Overview

Are you ready to take the leap into an exciting new chapter of your career? Patrique Mercier Recruitment JP is seeking candidates for a German-speaking position based in the beautiful landscapes of Greece, with all relocation expenses fully covered! This opportunity offers you the chance to not only advance your career but also to experience the richness of Greek culture, stunning scenery, and a welcoming community. In this role, you will utilize your language skills to provide excellent service, ensuring that our German-speaking clients feel heard and supported. If you are passionate about customer engagement and looking for an adventure abroad, this might be your perfect fit!

In Short

• Provide top-tier support to German-speaking customers through various communication channels such as phone, email, and chat.
• Address customer inquiries and resolve issues promptly and professionally.
• Maintain a thorough understanding of the company's offerings to deliver accurate information and guidance.
• Document all customer interactions in the CRM system clearly and accurately.
• Collaborate with team members to share insights and improve service delivery.
• Participate in training and development sessions to boost product knowledge and service skills.
• Contribute actively to team discussions regarding customer feedback and service improvements.

Requirements

• Fluency in German.
• Strong communication skills.
• Experience in customer service is a plus.
• Ability to work in a team environment.
• Willingness to relocate to Greece.

Benefits

• Relocation expenses fully covered.
• Opportunity to experience Greek culture.
• Supportive work environment.
• Training and development opportunities.