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Dutch Speaking Customer Care Specialist - Remote

Posted 17 weeks ago
Customer Service
Full Time
Worldwide

Overview

Discover an exciting role with Patrique Mercier Recruitment JP as a Dutch Speaking Customer Care Specialist working remotely in Greece! This unique opportunity allows you to enjoy the flexibility of remote work while supporting Dutch-speaking customers for a leading international company.

In Short

  • Respond to customer inquiries from Dutch-speaking clients through phone, email, and chat, ensuring high-quality service.
  • Resolve customer issues swiftly and efficiently while maintaining a courteous demeanor.
  • Record customer interactions in the CRM system for quality tracking.
  • Work collaboratively with the team to improve processes and customer satisfaction.
  • Engage in ongoing training and development to enhance product knowledge and service skills.
  • Gather feedback from customers and relay information to management to foster service improvement.

Requirements

  • Fluency in Dutch.
  • Strong customer service skills.
  • Ability to work in a remote environment.
  • Excellent communication skills.
  • Experience with CRM systems is a plus.

Benefits

  • Flexible remote work.
  • Supportive and innovative work environment.
  • Ongoing training and development opportunities.
Patrique Mercier Recruitment JP logo

Patrique Mercier Recruitment JP

Patrique Mercier Recruitment JP is a dynamic recruitment agency that specializes in connecting talented individuals with exceptional job opportunities. The company is committed to providing outstanding customer service and support, particularly for Czech-speaking clients. With a focus on remote work, Patrique Mercier Recruitment JP offers employees the flexibility to work from beautiful locations, such as Greece, while ensuring they have access to professional growth and development opportunities. The company values a customer-centric approach and fosters a collaborative environment where team members can share best practices and enhance service quality. Additionally, Patrique Mercier Recruitment JP is recognized as a Great Place to Work-Certified Company, offering competitive salaries, comprehensive benefits, and a supportive workplace culture.

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