Czech Speaking Technical Support Specialist - Remote

Overview

An exciting opportunity for a Czech Speaking Technical Support Specialist to join Patrique Mercier Recruitment JP! This remote position allows you to work from the comfort of your home while being based in beautiful Greece.

In Short

• Deliver outstanding technical support to Czech-speaking customers via phone, email, and chat.
• Troubleshoot and resolve technical issues related to the company’s products efficiently.
• Document customer interactions and technical problems accurately in the CRM system.
• Collaborate with cross-functional teams to address complex technical concerns.
• Stay up-to-date with product knowledge and participate in ongoing training to improve skills.
• Gather customer feedback to identify areas for improvement in support processes.
• Assist in onboarding and training new team members as needed.

Requirements

• Fluency in Czech and English.
• Strong technical knowledge and problem-solving skills.
• Experience in customer service or technical support roles.
• Ability to work independently and manage time effectively.
• Excellent communication skills.

Benefits

• Work from home flexibility.
• Ongoing training and development opportunities.
• Collaborative team environment.
• Competitive salary and benefits package.