Remote Otter LogoRemoteOtter

Czech-Speaking Technical Support Specialist - Remote

Posted 16 weeks ago
Customer Service
Full Time
Greece

Overview

An overview paragraph about the job

In Short

  • Offer high-quality technical assistance to Czech-speaking customers through various communication channels, including phone, email, and chat.
  • Quickly diagnose and troubleshoot technical problems to ensure timely resolutions.
  • Maintain an up-to-date knowledge of the company’s products and services to provide accurate guidance.
  • Record and manage customer interactions and technical issues in the CRM system for follow-up and reference.
  • Collaborate with team members to enhance service delivery and customer satisfaction.
  • Engage in continuous learning through training programs and product updates.
  • Actively contribute to process improvements based on the insights gathered from customer feedback.

Requirements

  • Fluency in Czech and English.
  • Experience in technical support or customer service roles.
  • Strong problem-solving skills.
  • Ability to work in a team environment.
  • Familiarity with CRM systems.
  • Excellent communication skills.
  • Willingness to learn and adapt to new technologies.

Benefits

  • Opportunity to work with a renowned tech company.
  • Dynamic and supportive work environment.
  • Continuous training and development opportunities.
  • Competitive salary and benefits package.
  • Work in a beautiful city like Athens.
Patrique Mercier Recruitment JP logo

Patrique Mercier Recruitment JP

Patrique Mercier Recruitment JP is a dynamic recruitment agency that specializes in connecting talented individuals with exceptional job opportunities. The company is committed to providing outstanding customer service and support, particularly for Czech-speaking clients. With a focus on remote work, Patrique Mercier Recruitment JP offers employees the flexibility to work from beautiful locations, such as Greece, while ensuring they have access to professional growth and development opportunities. The company values a customer-centric approach and fosters a collaborative environment where team members can share best practices and enhance service quality. Additionally, Patrique Mercier Recruitment JP is recognized as a Great Place to Work-Certified Company, offering competitive salaries, comprehensive benefits, and a supportive workplace culture.

Share This Job!

Save This Job!

Similar Jobs:

Patrique Mercier Recruitment JP logo

Czech Speaking Technical Support Specialist - Remote

Patrique Mercier Recruitment JP

4 weeks ago

Join a prestigious team as a Czech Speaking Technical Support Specialist, providing exceptional assistance to customers.

Czechia
Full-time
Customer Service
Patrique Mercier Recruitment JP logo

Czech Speaking Technical Support Specialist - Remote

Patrique Mercier Recruitment JP

6 weeks ago

Join a prestigious team as a Czech Speaking Technical Support Specialist, providing top-tier assistance to customers.

Czechia
Full-time
Customer Service
Patrique Mercier Recruitment JP logo

Czech Speaking Technical Support Specialist - Remote

Patrique Mercier Recruitment JP

16 weeks ago

Join a prestigious team as a Czech Speaking Technical Support Specialist, providing top-tier assistance to customers in Athens, Greece.

Worldwide
Full-time
Customer Service
Patrique Mercier Recruitment JP logo

Czech Speaking Technical Support Specialist - Remote

Patrique Mercier Recruitment JP

17 weeks ago

Join our team as a Czech Speaking Technical Support Specialist, providing exceptional support to customers remotely.

Worldwide
Full-time
Customer Service
Patrique Mercier Recruitment JP logo

Czech Speaking Technical Support Specialist - Remote

Patrique Mercier Recruitment JP

17 weeks ago

Join a renowned company as a Czech Speaking Technical Support Specialist in Athens, Greece, providing excellent customer support.

Worldwide
Full-time
Customer Service