Czech Speaking Remote Customer Support Representative

Overview

Join Patrique Mercier Recruitment JP as a Czech Speaking Remote Customer Support Representative for a Major Tech Brand and embark on an exciting new journey! This role includes a paid relocation package to beautiful Greece, allowing you to work remotely while enjoying a stunning coastal environment.

In Short

• Deliver high-quality customer support to Czech-speaking clients via phone, email, and chat.
• Assist customers with inquiries regarding the company’s products, services, and technical issues.
• Troubleshoot and resolve customer concerns efficiently and effectively.
• Document all interactions with customers accurately in the CRM system.
• Participate in ongoing training to enhance your skills and product knowledge.
• Collaborate with team members to share best practices and improve service delivery.
• Provide feedback for continuous improvement and enhancement of the customer experience.

Requirements

• Fluency in Czech and English.
• Strong communication and interpersonal skills.
• Experience in customer service or support roles.
• Ability to work independently and as part of a team.
• Familiarity with CRM systems is a plus.
• Passion for technology and helping others.

Benefits

• Paid relocation package to Greece.
• Work remotely from anywhere.
• Opportunity for career growth and development.
• Collaborative and supportive team environment.
• Access to ongoing training and resources.