Slovenian Speaking Customer Support Representative - Remote

Overview

Patrique Mercier Recruitment FR is on the lookout for passionate Slovenian Speaking Customer Support Representatives for our Online iGaming Department. This role is an excellent opportunity for individuals who are enthusiastic about online gaming and want to deliver exceptional support to our Slovenian-speaking customers.

In Short

• Provide outstanding customer service to Slovenian-speaking clients via phone, email, and live chat.
• Assist users with inquiries related to account management, gaming rules, payments, and promotions.
• Resolve customer issues efficiently, ensuring a seamless gaming experience.
• Document customer interactions and feedback to improve future service delivery.
• Collaborate with other departments to address complex customer queries.
• Stay updated on company policies, promotions, and game offerings to provide accurate assistance.
• Collect and analyze customer feedback for continuous improvement initiatives.

Requirements

• Fluency in Slovenian and English.
• Strong communication skills.
• Experience in customer service or support roles.
• Knowledge of online gaming is a plus.
• Ability to work in a fast-paced environment.
• Problem-solving skills and attention to detail.

Benefits

• Competitive salary.
• Flexible working hours.
• Opportunity to work remotely.
• Dynamic and supportive team environment.
• Training and development opportunities.