Customer Service Representative for Nordic Speakers - Remote

Overview

An exciting opportunity for Nordic speakers to provide exceptional customer service in the travel industry while working in Greece.

In Short

• Deliver top-notch customer support to Nordic-speaking clients via phone, email, and chat.
• Assist customers with travel inquiries, bookings, and itinerary changes.
• Resolve issues efficiently while maintaining a positive and friendly demeanor.
• Document customer interactions accurately for ongoing improvement.
• Work collaboratively with colleagues to enhance service quality and achieve performance targets.
• Engage in continuous training to stay informed about travel products and tools.

Requirements

• Fluency in Nordic languages.
• Strong communication skills.
• Experience in customer service preferred.
• Ability to work in a team environment.
• Problem-solving skills.

Benefits

• Work in a beautiful location in Greece.
• Opportunity to help customers create unforgettable travel experiences.
• Dynamic team environment.
• Continuous training and development.