Italian Speaking Game Chat Moderator - Remote

Overview

Patrique Mercier Recruitment FR is seeking an enthusiastic Italian Speaking Game Chat Moderator to join a dynamic team in ensuring a safe and friendly environment for online gaming communities. As a Game Chat Moderator, you will play a crucial role in monitoring chat interactions, fostering positive communication, and maintaining community standards.

In Short

• Monitor in-game chat and interactions to ensure compliance with community guidelines and safety standards.
• Engage with players to promote a respectful and inclusive atmosphere.
• Identify, address, and escalate inappropriate behavior and content promptly.
• Respond to player inquiries and provide support related to chat moderation policies.
• Document moderation actions taken and maintain accurate records for reporting.
• Work collaboratively with cross-functional teams to enhance user experience and community engagement.
• Participate in ongoing training to stay updated on moderation tools and best practices.

Requirements

• Fluent in Italian, both written and spoken.
• Strong understanding of online gaming communities and culture.
• Excellent communication and interpersonal skills.
• Ability to remain calm and professional in challenging situations.
• Experience in customer service or community management is a plus.
• Familiarity with moderation tools and best practices.
• Willingness to work flexible hours, including evenings and weekends.

Benefits

• Opportunity to work in a dynamic and engaging environment.
• Gain experience in community management and online gaming.
• Collaborate with a passionate team dedicated to creating a positive gaming experience.
• Flexible working hours.
• Potential for career growth and development within the company.