Portuguese Speaking Customer Service Representative - Remote

Overview

An exciting opportunity for Portuguese-speaking individuals to join the Online Retail Department in Greece as Customer Service Representatives, assisting customers with inquiries related to online retail.

In Short

• Provide outstanding customer service to Portuguese-speaking clients via phone, email, and live chat.
• Efficiently handle customer inquiries and resolve issues.
• Maintain a positive and professional demeanor during all interactions.
• Document customer interactions to support service improvements.
• Collaborate with team members to resolve customer issues.
• Engage in training sessions to stay updated on products and services.

Requirements

• Fluency in Portuguese.
• Strong communication skills.
• Experience in customer service is a plus.
• Ability to work in a team environment.
• Problem-solving skills.

Benefits

• Supportive work environment.
• Opportunity for growth within the company.
• Training and development opportunities.