Portuguese Speaking Customer Service Representative - Hotel Reservations - Remote

Overview

An exciting opportunity for Portuguese-speaking individuals to join the Hotel Reservations Department in Greece as Customer Service Representatives, assisting clients with hotel bookings and inquiries.

In Short

• Deliver outstanding customer service to Portuguese-speaking clients.
• Support customers with hotel reservations and inquiries.
• Resolve booking-related issues that may arise.
• Maintain a friendly and professional demeanor.
• Document customer interactions for service quality improvement.
• Collaborate with colleagues and hotel partners for seamless bookings.
• Engage in training sessions on hospitality trends.

Requirements

• Fluency in Portuguese.
• Strong communication skills.
• Experience in customer service is a plus.
• Passion for travel and hospitality.
• Ability to work in a team environment.

Benefits

• Opportunity to work in a dynamic team.
• Gain experience in the hospitality industry.
• Training and development opportunities.