Italian Speaking Customer Support Representative - Remote

Overview

An exciting opportunity for an Italian Speaking Customer Support representative within the Streaming TV & Movie Services Department, assisting customers with inquiries and ensuring a delightful viewing experience.

In Short

• Deliver exceptional customer support to Italian-speaking clients.
• Assist customers with inquiries about streaming services.
• Troubleshoot any issues customers may experience.
• Document customer interactions accurately in our CRM system.
• Work collaboratively with your team to meet service targets.
• Enhance customer satisfaction through effective communication.
• Participate in ongoing training to stay updated on streaming trends.
• Be part of a dynamic and supportive team environment.
• Engage with a lively industry that brings joy to customers.
• Help customers navigate the streaming platform.

Requirements

• Fluent in Italian, both written and spoken.
• Strong communication skills.
• Experience in customer support is a plus.
• Ability to troubleshoot technical issues.
• Familiarity with CRM systems.
• Passion for film and television.
• Team player with a positive attitude.
• Willingness to participate in training sessions.

Benefits

• Opportunity to work in the entertainment industry.
• Supportive and dynamic work environment.
• Engaging team culture.
• Potential for career growth.
• Training and development opportunities.