Italian Speaking Client Support Specialist - Remote

Overview

Patrique Mercier Recruitment is on the lookout for a passionate Italian Speaking Client Support Specialist to join our growing team! In this role, you will have the chance to connect with our Italian-speaking clients, delivering top-tier support while ensuring they have an exceptional experience with our services.

In Short

• Provide outstanding support to Italian-speaking clients across various communication channels.
• Address inquiries and resolve issues with efficiency and care.
• Educate clients on our products and services to enhance their understanding and satisfaction.
• Maintain accurate records of client interactions to contribute to service improvement processes.
• Collaborate with team members to uphold high service standards and exceed client expectations.
• Engage in training sessions to deepen your knowledge of our offerings and best support practices.

Requirements

• Fluency in Italian is essential.
• Excellent communication skills.
• Strong problem-solving abilities.
• Ability to work collaboratively in a team environment.
• Prior experience in customer service is a plus.
• Willingness to learn and adapt to new processes.

Benefits

• Opportunity to work in a collaborative team culture.
• Professional development and training opportunities.
• Supportive work environment.
• Competitive salary and benefits.