Remote Otter LogoRemoteOtter

Technical Support Engineer - Remote

Posted 4 days ago
Customer Service
Full Time
Worldwide
Technical Support
B2B
SQL
Problem-solving
Customer Service
Social Gaming
Integration

Overview

Dive into the pulse of cutting-edge solutions with Patrianna LTD! As a Technical Support Engineer, you’ll be at the forefront of delivering exceptional technical support in the dynamic world of social gaming.

In Short

  • Join a rapidly expanding team at Patrianna LTD.
  • Work in a dynamic environment focused on social gaming.
  • Contribute to a global social entertainment platform.
  • Engage with up to 150 million customers worldwide.
  • Deliver exceptional technical support to B2B customers.
  • Troubleshoot and resolve technical issues.
  • Collaborate with various teams for timely resolutions.
  • Enjoy full remote work flexibility.
  • Benefit from a generous leave policy.
  • Participate in company events to foster teamwork.

Requirements

  • Minimum 1 year of experience in a B2B technical support role.
  • Proven experience troubleshooting technical problems.
  • Working knowledge of SQL.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Strong commitment to customer service.

Benefits

  • Full remote work flexibility.
  • Generous leave policy including vacation and sick leave.
  • Engagement in company events for camaraderie.
  • Opportunities for continuous development.
Patrianna logo

Patrianna

Patrianna is a dynamic and innovative company dedicated to delivering exceptional gaming experiences to millions of players globally. With a strong emphasis on a remote-working culture, Patrianna fosters an international team that is committed to excellence in the online gaming and gambling industry. The company values detail-oriented and analytical professionals who can enhance payment processes, optimize customer experiences, and drive revenue growth through data-driven strategies.

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