Research Manager - Remote

Overview

Patreon is a media and community platform where creators give their biggest fans access to exclusive work and experiences. Over 300k creators are cultivating fandoms and building their businesses each month. Creators can offer free memberships to fans looking to explore more of their work, paid memberships to give access to exclusive media and community, or sell directly to fans with Shops.

Ultimately our goal is simple: fund the creative class. And we're leaders in that space, with:

In Short

• Lead a Product and Market Research team to uncover insights.
• Foster a culture of research and learning.
• Hire, manage, and develop a team of researchers.
• Own the end-to-end research process.
• Report to the VP of Design and partner with various departments.
• Identify patterns and connect insights.
• Influence strategy and present complex concepts to leadership.

Requirements

• Experience leading complicated research studies.
• Ability to prioritize and build scalable processes.
• Track record of hiring and developing researchers.
• Thrives in an ambiguous design culture.
• Detail-oriented with a big-picture perspective.
• Foster a data-driven culture in product development.

Benefits

• Competitive salary and equity plans.
• Healthcare and flexible time off.
• Commuter benefits and lifestyle stipends.
• Learning and development stipends.
• Parental leave and 401k plan with matching.