Account Manager I - Remote

Overview

Join Pathward and Empower Your Future! We are a hybrid, remote-office company dedicated to growing talent from anywhere!

In Short

• Responsible for collaborating with Partners and key internal stakeholders.
• Evaluate, design and implement financial products and services.
• Maintain compliant oversight and advocate for partners.
• Assist with implementations and remediation efforts.
• Cultivate and maintain strong relationships with partners.
• Communicate partner issues effectively.
• Provide customer-focused delivery for partners.
• Collaborate with cross-functional teams to design new programs.
• Proactively address issues to exceed partner expectations.
• Navigate a complex regulatory environment.

Requirements

• Bachelor's degree or equivalent education and work experience.
• Up to 2+ years of relevant experience.
• Creative thinking and problem-solving abilities.
• Excellent communication skills with diverse groups.
• Strong customer service acumen.
• Ability to understand partners in the payments industry.
• Maturity to work within an expanding organization.
• Meet/exceed team and organizational goals.

Benefits

• Comprehensive benefits package including health insurance.
• 401(k) retirement benefits.
• Life and disability insurance.
• Paid time off.
• Annual performance-based incentive opportunity.