Remote Account Representative

Overview

The Remote Account Representative at PathologyWatch serves as the primary client-facing liaison, ensuring successful onboarding, ongoing support, and account growth within assigned regions while providing innovative solutions in digital dermatopathology.

In Short

• Support onboarding for new accounts including digital platform setup.
• Serve as the primary resource for client inquiries and issue resolution.
• Collaborate with Digital Sales Consultants to maintain and grow accounts.
• Monitor client engagement and proactively address gaps in adoption.
• Maintain accurate client records in HubSpot.
• Submit daily reports on activities and client feedback.
• Work in a fast-paced environment and multitask effectively.
• Preferred experience in medical sales or digital health solutions.
• Strong communication skills and ability to work independently.
• Bachelor’s degree in a related field preferred.

Requirements

• Strong customer relationship management and communication skills.
• Knowledge of digital platforms and EMR workflows preferred.
• Ability to multitask and prioritize effectively.
• Proficient in CRM systems, particularly HubSpot.
• Experience in medical sales, pathology, or dermatology preferred.
• Bachelor’s degree in Business, Marketing, or related field.

Benefits

• Great Place to Work certified employer.
• Supportive and inclusive work environment.
• Opportunities for career advancement.
• Innovative solutions in digital dermatopathology.
• Work with a dedicated team focused on enhancing medical diagnostics.