National Repairer Onboarding Account Manager - Remote

Overview

The National Account Manager Repairer owns our repairer relationships and growth on the ground across New Zealand and reports to the GM - Network infrastructure.

In Short

• Create and prioritise onboarding pipelines across a wide range of national and local businesses.
• Establish and nurture the repairer relationship from the first interaction.
• Provide support to increase usage amongst our new existing repairer network.
• Create cross-team feedback loops to share feedback and solve problems.
• Work closely with the product team to represent the voice of the customer.
• Identify ways to provide customers with the information they need.
• Rapidly learn, grow and develop faster than the business.

Requirements

• Experience with automotive businesses either in a collision repairer aspect or as a supplier.
• Proven success managing time and juggling multiple accounts.
• Business proficiency in the English language.
• (Bonus) Experience in technology-related Sales or Business Development.
• (Bonus) Experience in e-commerce customer service within the automotive space.
• (Bonus) Experience working with diverse geographies and cultures.

Benefits

• Competitive base salary plus equity.
• Parental leave and flexible return to work.
• Flexible working hours.
• A brand new architecturally designed office.
• Monthly team lunches to celebrate wins.
• Ergonomic workspace with sit-stand desks.