Senior Closing Manager - Remote

Overview

The Senior Closing Manager leads our national closing team, ensuring a world-class closing experience for customers by managing, monitoring, training, and motivating team members.

In Short

• Lead a group of closing managers to provide excellent service.
• Attend weekly backlog meetings for all assigned divisions.
• Develop and implement quality standards for closing practices.
• Report performance and analyze improvement opportunities.
• Create a customer-focused culture in a positive environment.
• Resolve escalated issues causing closing delays.
• Address inquiries from transaction participants promptly.
• Ensure proper training of new closing managers.
• Review and execute closing documents.
• Conduct audits for process compliance.

Requirements

• 3+ years of experience in closing workflows.
• Familiarity with title policy forms and endorsements.
• Knowledge of residential purchase/resale transactions.
• Experience in monitoring closing pipelines.
• Ability to resolve closing issues quickly.
• Skill in managing multiple priorities.
• Proficiency in a paperless environment.
• Excellent verbal and written communication skills.
• Organizational skills and attention to detail.
• Proven ability to drive results.

Benefits

• Annual base salary of $110,000 - $120,000.
• Potential for financial incentives.
• Access to paid time off.
• Medical, dental, and vision insurance.
• Basic life insurance.
• 401(k) plan.