Investigator - Operations - Remote

Overview

At Panoptyc, we're on a mission to revolutionize loss prevention. Using visual AI and manual reviewers, we help retailers detect theft in over 15,000 markets across the United States. From Fortune 500 giants to local businesses, our impact is far-reaching. As a fully remote, rapidly growing team, we're excited to invite top talent worldwide to join us in reshaping the future of retail security.

In Short

• Review and analyze video footage from grocery stores to detect potential suspicious behavior
• Submit clear, concise reports using internal documentation tools
• Work approximately 8 hours per day processing large volumes of footage with high accuracy
• Track daily output and maintain organized logs using Google Sheets
• Communicate daily with team leads to ensure alignment and clarify edge cases
• Follow established SOPs while actively identifying areas for workflow improvement
• Maintain strong attention to detail and consistency in identifying reportable incidents
• Contribute ideas to improve accuracy, efficiency, and data integrity across processes

Requirements

• Based in India or nearby regions and available to work EST hours
• 5–10 years of experience in operations, quality assurance, or similar roles
• Proficiency in Google Sheets and online task tracking
• Excellent communication skills in English (written and verbal)
• Ability to remain focused during repetitive, detail-heavy tasks
• Self-motivated, reliable, and able to thrive in a remote setting

Benefits

• Salary: $1.4 - $1.6 USD/ hr
• Full remote work flexibility with a fast-growing, international team
• High-impact role directly influencing fraud prevention and operational efficiency
• Opportunities for growth and increased responsibility over time