Account Manager, Americas - Remote

Overview

As an Account Manager at Panopto, you will manage and expand relationships with existing clients in the higher education, K-12, and enterprise industries, focusing on upselling and software renewals.

In Short

• Manage software renewal processes for assigned accounts.
• Upsell and cross-sell additional software products and services.
• Develop account plans and strategies to meet sales targets.
• Conduct market research and competitive analysis.
• Maintain strong relationships with key decision-makers.
• Provide accurate sales forecasts and updates.
• Collaborate with sales and marketing teams.
• Address customer inquiries and provide excellent service.
• Willingness to travel up to 25% as needed.

Requirements

• Bachelor's degree in business, marketing, or related field preferred.
• 5 years of sales or account management experience.
• Proven track record of meeting sales targets.
• Strong negotiation and communication skills.
• Excellent relationship-building abilities.
• Ability to understand complex software solutions.
• Proficiency in CRM software.
• Self-motivated and goal-oriented.

Benefits

• Dynamic and rapidly growing work environment.
• Opportunity to work with a dedicated team.
• Engagement in meaningful projects that empower learners.