General Operations Manager for US DTC Company - Remote

Overview

The General Operations Manager will be responsible for streamlining, stabilizing, and optimizing day-to-day operations and operational strategy for a US DTC company.

In Short

• Manage supply chain and manufacturing processes.
• Oversee logistics and distribution with third-party providers.
• Supervise product development and ensure alignment with brand vision.
• Lead customer service management and improve efficiency.
• Implement operational strategies and process improvements.
• Lead and develop operational teams for excellence.
• Recruit and manage contractors and agencies.
• Oversee special projects and digital asset management.
• Ensure effective communication across departments.
• Adapt to emerging tech and trends in operations.

Requirements

• Experience in Shopify DTC e-commerce.
• Strong negotiation and relationship management skills.
• Ability to forecast inventory and manage supply chains.
• Experience with logistics processes and ERP systems.
• Proven leadership and team development experience.
• Strong problem-solving and process improvement skills.
• Experience in customer service management.
• Knowledge of product development and marketing alignment.
• Ability to manage multiple projects and priorities.
• Familiarity with digital asset management.

Benefits

• Opportunity to work with a global staffing agency.
• Work remotely with top-tier talent.
• Engagement in a dynamic and evolving industry.
• Professional development and training opportunities.
• Collaborate with a creative and motivated team.
• Flexible working environment.
• Impactful role in operational excellence.
• Exposure to emerging technologies and trends.
• Supportive company culture.
• Competitive compensation package.