General Manager (GM) / Director of Operations - Remote

Overview

We are seeking a General Manager (GM) / Director of Operations to oversee and optimize the day-to-day clinical operations of our telehealth psychotherapy services.

In Short

• Oversee and optimize clinical operations of telehealth services.
• Manage and scale a large team of therapists.
• Ensure high-quality care and compliance with regulations.
• Collaborate with Product, Tech, and Clinical Support teams.
• Strategize on long-term goals and operational efficiencies.
• Interpret performance and quantitative data.
• Run projects to improve experience and care quality.
• Support clinicians in serving mental health needs.
• Integral part of Talkiatry’s mission to transform psychiatry.
• Passionate about running a business in mental health.

Requirements

• Strong organizational and communication skills.
• Experience in operations management.
• Ability to manage large teams across various states.
• Knowledge of regulatory compliance in healthcare.
• Experience in data analysis and performance interpretation.
• Project management skills.
• Passion for mental health services.
• Collaborative mindset.
• Strategic thinking abilities.
• Experience in telehealth is a plus.

Benefits

• Opportunity to make a significant impact in mental health care.
• Work with a dedicated and passionate team.
• Innovative technology and human-centered philosophy.
• Supportive work environment.
• Flexible working arrangements.
• Competitive compensation package.
• Professional development opportunities.
• Access to mental health resources.
• Engagement in meaningful work.
• Be part of a mission-driven organization.