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Customer Support Agent - Remote

Posted 2 days ago
Customer Service
Full Time
Mexico

Overview

Paired is a global staffing and recruiting agency that pairs remote work with top-tier talent. We help individuals from around the world connect with great companies that are looking for their specific skill set. Our mission is to provide great jobs to talented people, no matter where they are located.

Our client is looking for a full-time Customer Support Agent to join our growing team. You'll be the friendly, helpful voice behind our customer interactions—managing emails and live chats, supported by our AI chatbot.

In Short

  • Respond to customer inquiries via email and live chat.
  • Help review past interactions and optimize support workflows.
  • Train and fine-tune our AI chatbot using ChatGPT.
  • Work closely with the team to enhance the overall customer experience.

Requirements

  • Strong communication skills.
  • Experience in customer support roles.
  • Ability to work remotely and manage time effectively.
  • Familiarity with AI tools and chatbots is a plus.

Benefits

  • Work from anywhere.
  • Flexible working hours.
  • Opportunity to work with advanced AI technology.
  • Be part of a supportive team environment.
Paired logo

Paired

Paired is a global staffing and recruiting agency that specializes in connecting remote work opportunities with top-tier talent worldwide. The company is dedicated to helping individuals find great jobs that match their specific skill sets, regardless of their location. Paired's client is a leader in AI-driven content, focused on sharing the latest insights and trends in artificial intelligence. They are seeking a Social Media Brand Partnership Manager to oversee brand collaborations and support the founder in content creation, ensuring that brand messages resonate with audiences and align with industry trends.

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