Risk Analyst - Remote

Overview

As a Risk Analyst you will report into the Onboarding and Risk Manager and will work within the risk team to help execute Paddle’s Risk Strategy.

In Short

• Investigate alerts generated by our third-party vendors and transaction monitoring solutions
• Work with the other teams regarding customer inquiries or Risk related issues
• Help to conduct more complex risk investigations
• Be confident in making judgement calls (at times based on limited information)
• Communicate in a clear and concise manner
• Help provide assistance with Card Scheme rules and global legislation around payments
• Support the Onboarding teams with complex cases
• Contribute to improvements in our team processes

Requirements

• Proven experience working in Risk or Underwriting/Onboarding (ideally within Merchant Acquiring, E-Commerce, or a similar role at a FinTech)
• You have experience reviewing web monitoring alerts (for example, EverCompliant, Webshield or G2)
• You have experience reviewing with transaction monitoring solutions
• You put a high value on accuracy and completeness of work
• You have the ability to communicate clearly, sensitively and effectively with customers while investigating suspicious activity
• You have strong data analysis and investigative reporting skills
• You have the ability to manipulate data in Excel or similar (SQL experience is a bonus)
• You have a proven ability to learn and adapt to new processes and procedures

Benefits

• Attractive salaries
• Stock options
• Retirement plans
• Private healthcare
• Well-being initiatives
• Unlimited holidays
• Enhanced parental leave
• Annual learning fund
• Regular internal and external training