Technical Support Engineer - Microsoft SQL Server - Remote

Overview

As a Technical Support Engineer at Kyndryl, you will provide exceptional technical assistance, troubleshooting complex equipment, software, and systems to help clients achieve their business outcomes.

In Short

• Provide technical support for Microsoft SQL Server.
• Diagnose and repair complex technical issues.
• Manage the lifecycle of databases on-premises and in the cloud.
• Perform database performance tuning and security management.
• Monitor database availability and capacity.
• Customize database environments for business needs.
• Deliver KPI reports and adhere to service standards.
• Participate in 24/7 technical support operations.
• Engage in continuous learning and professional development.
• Work collaboratively with a diverse team.

Requirements

• 7+ years of experience in database management.
• Expertise in MSSQL, cloud security, and performance monitoring.
• Strong troubleshooting skills for database issues.
• Hands-on knowledge of Linux and Windows OS.
• Familiarity with DevOps and Agile methodologies.
• Certifications in relevant technologies are preferred.
• Ability to work in a fast-paced environment.
• Customer-focused mindset.
• Growth-oriented with a desire for continuous learning.
• Strong communication skills.

Benefits

• Extensive technical training and certifications.
• Opportunities for career advancement.
• Supportive and inclusive workplace culture.
• Access to state-of-the-art resources.
• Employee learning programs for skill enhancement.
• Well-being benefits for employees and families.
• Volunteering and giving opportunities.
• Dynamic team environment.
• Innovative work culture that values curiosity.
• Support for personal and professional development.