Team Lead Telephone Customer Service - Remote

Overview

The position as Team Lead Telephone Customer Service at Oviva is ideal for those with experience leading a customer service team and looking for a new challenge in advancing digital healthcare.

In Short

• Lead a growing customer service team.
• Provide comprehensive support to patients.
• Work collaboratively with your team.
• Contribute to the mission of improving healthcare for people with weight-related conditions.
• Utilize innovative behavioral change therapy and digital tools.
• Set new standards in healthcare delivery.
• Focus on scalable and accessible solutions.
• Address nutrition-related diseases like obesity and type-2 diabetes.
• Drive progress in digital health services.
• Be part of a mission-driven organization.

Requirements

• Experience in customer service leadership.
• Strong communication skills.
• Ability to work in a team-oriented environment.
• Passion for healthcare and patient support.
• Familiarity with digital tools and technologies.
• Problem-solving skills.
• Commitment to improving health outcomes.
• Experience in the healthcare sector is a plus.
• Ability to manage multiple tasks effectively.
• Fluency in relevant languages may be required.

Benefits

• Opportunity to make a significant impact in healthcare.
• Work in a dynamic and innovative environment.
• Collaborate with a passionate team.
• Access to professional development opportunities.
• Flexible working arrangements.
• Competitive compensation package.
• Supportive company culture.
• Engagement in meaningful work.
• Potential for career advancement.
• Contribute to a mission-driven organization.