Service Desk Specialist Summer Trainee 2025 - Remote

Overview

As a Service Desk Specialist Summer Trainee at Tietoevry, you will engage in IT support for corporate customers, solving various IT problems while being part of a diverse and inclusive team.

In Short

• Engage in IT support for corporate customers.
• Work in Finnish, Swedish, and English.
• Receive and solve IT problems daily.
• Opportunity to grow and develop as an IT professional.
• Access to necessary tools for remote communication.
• Work in a supportive and knowledgeable community.
• Experience a blend of start-up spirit and large company benefits.
• Competitive wage level and excellent work-life balance.
• Encouragement of diversity and inclusion in the workplace.
• Continuous learning and development opportunities.

Requirements

• Appropriate IT education or final studies.
• Strong knowledge of Windows workstation environments.
• Good management of Microsoft Office products.
• Experience in AD user management.
• Fluent in English, Finnish, and Swedish.
• ServiceNow expertise is an advantage.
• Strong problem-solving capabilities.
• Customer-oriented approach.
• Ability to work in a hectic environment.
• Initiative, responsibility, and diligence.

Benefits

• Competitive wage level.
• Excellent work-life balance.
• Support for personal and professional development.
• Access to tools for effective work organization.
• Inclusive and diverse workplace culture.
• Opportunity to make a real impact on society.
• Engaging and varied problem-solving tasks.
• Supportive work community.
• Encouragement of continuous learning.
• Experience in a well-known international organization.