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Customer Service Broker (Home & Auto Insurance) - Remote

Posted 1 week ago
Customer Service
Full Time
Waterloo, ON, Canada

Overview

As a licensed Insurance Broker, you’ll play a critical role in helping members navigate their automobile and property policies with confidence, providing expert guidance and ensuring positive interactions.

In Short

  • Engage & Assist: Answer coverage inquiries and process policy changes.
  • Resolve Challenges: Handle concerns with professionalism and care.
  • Build Trust: Provide insights into insurance products and services.
  • Leverage Expertise: Apply underwriting standards and assess risk.
  • Stay Organized: Maintain accurate records and documentation.
  • Collaborative Environment: Work with management and stay informed.
  • Supportive Team: Join a service-driven team that values expertise.
  • Flexible Work Options: Enjoy work-from-home and hybrid arrangements.
  • Professional Development: Access learning resources for growth.
  • Inclusive Culture: Be part of a diverse and equitable workplace.

Requirements

  • RIBO license is required or commitment to obtain it.
  • Completion of insurance courses: CIP Principles and Practice, Property 1, and Automobile.
  • Experience in personal lines automobile and property insurance is an asset.
  • Intermediate knowledge of Microsoft Office Suite applications.
  • Potential candidates are encouraged to apply even if their experience doesn't match all qualifications.

Benefits

  • Rewarding salary and bonuses.
  • Industry-leading group benefits with 100% premium coverage.
  • Defined benefit pension plan for retirement.
  • 100% coverage of approved continuing education and licensing fees.
  • Access to learning resources, including LinkedIn Learning.
  • Opportunities for advancement and professional growth.
OTIP Group of Companies (OGC) logo

OTIP Group of Companies (OGC)

The OTIP Group of Companies (OGC) is dedicated to creating a supportive and inclusive work environment where employees feel valued and empowered. The company emphasizes the importance of its people, believing that when employees are appreciated for their contributions and supported as individuals, they are motivated to deliver their best work. OGC is committed to reimagining the delivery of meaningful benefits support and services, fostering a culture that prioritizes employee well-being and professional growth.

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