Full-Time Customer Service Representative - Remote

Overview

Oscar is hiring a Full-Time Customer Service Representative to join our Member and Provider Services team, focusing on delivering exceptional service to our members.

In Short

• Full-time remote position for residents of Georgia.
• Handles customer interactions and back office tasks.
• Reports to the Concierge Operations Manager.
• Pay rate set at $19.00 per hour.
• Various full-time shift options available Monday through Friday.
• Requires 1+ years of experience in a customer-focused setting.
• Healthcare experience preferred.
• Bilingual candidates in Spanish and English are preferred.
• Eligible for employee benefits and vacation accrual.
• Participates in process improvement projects.

Requirements

• 1+ years of experience in a high-volume or customer-focused setting.
• 6+ months of healthcare experience.
• High school diploma or GED.
• Strong quantitative or analytical skills.
• Bilingual in Spanish and English preferred.
• Experience with data entry and manipulation.
• Advanced skills in Google Suite or Microsoft Office.

Benefits

• Medical, dental, and vision benefits.
• 11 paid holidays and paid sick time.
• Paid parental leave.
• 401(k) plan participation.
• Life and disability insurance.
• Paid wellness time and reimbursements.