Customer Service Representative - Full Time - Remote

Overview

Are you looking for a meaningful sales position where you can make people happy? Join Byox Healthcare GmbH and be part of a young company with diverse development opportunities and career advancement possibilities.

In Short

• Order processing and tracking in CRM systems and SAP.
• Customer support and relationship building.
• First point of contact for incoming calls or emails.
• Proactive outreach to customers for problem resolution and offers.
• Handle complaints and ensure customer-oriented solutions.
• Take on projects from planning to successful execution.
• Act as the essential interface to our customers.

Requirements

• Desire to start a career in a modern startup.
• Good organizational skills and ability to stay focused under pressure.
• Enjoys phone communication.
• Ability to work independently and familiar with various communication media.
• Excellent German and good English skills.
• Open and communicative personality.
• Experience with Salesforce and SAP is a plus.

Benefits

• A job with initiative, responsibility, and the opportunity to contribute ideas.
• A relaxed and open company culture.
• Creative freedom within your work area.
• Remote work options.
• Individualized personnel development and coaching.
• Exclusive discounts and offers through our Corporate Benefits Program.
• Discounts on Planet Group products.
• An attractive company pension scheme.