Customer Service Representative - Remote

Overview

Oscar is hiring a Full-Time Customer Service Representative to join our Member and Provider Services team, focusing on high-volume customer interactions and back office tasks in a remote setting.

In Short

• Full-Time Customer Service Representative position
• Handles customer interactions and back office tasks
• Monday to Friday schedule from 7:30 am to 4:00 pm CST
• Remote work with residency in AZ, FL, GA, or TX
• Pay rate of $19.00 per hour
• Eligibility for employee benefits and vacation accrual
• Engage with members, brokers, and providers
• Participate in process improvement projects
• Compliance with operational and regulatory standards
• Other duties as assigned

Requirements

• 1+ years of experience in a high-volume or customer-focused setting
• 6+ months of healthcare experience
• High school diploma or GED

Benefits

• Medical, dental, and vision benefits
• 11 paid holidays
• Paid sick time and parental leave
• 401(k) plan participation
• Life and disability insurance
• Paid wellness time and reimbursements